I just talked to Keith. Betsy left last night in a rage. She did not leave the keys, as required by the lease. Instead, she left a note saying, "I return the keys when I get the deposit."
The lease clearly states that the keys must be returned upon moveout or there is a $35 charge against the deposit.
"I couldn't sleep," Keith said. "So at 3 a.m., I rekeyed the lock. She won't be able to get back in."
"So it doesn't matter if she returns the key. And you can charge her for it."
"Yep. And I've been cleaning since then."
"There's not seven hours worth of cleaning!" I said.
He groaned. "I was cleaning the sinks and the tub and the drains are all backed up with their hair."
"Oh gross," I said.
Oh - and she did not leave a new mailing address. Just a phone number.